How to complete your MMJ card application

How to complete your Florida MMJ card application

After seeing your BudDoc for your face-to-face evaluation, we will enter you into the Medical Marijuana Use Registry (OMMU). The next step is completing the State’s required application for an Office of Medical Marijuana Use Registry Identification Card.

You have two options for completing your application – online or by mail. When submitting by mail, the OMMU must manually scan your items increasing your processing time. Online applications require you to upload digital copies of the required items.

ITEMS NEEDED:

COMPLETING THE ONLINE APPLICATION!

  1. Once we enter you into the registry, you will receive an email from the Office of Medical Marijuana Use alerting you that an account has been created.
  1. You will receive a second email with your temporary password. Follow the directions in the email to log in to your account and create your permanent password.
  1. Once in the registry, click on the YOUR CARD tab. Read through the application, completing each of the below steps. Taking a photo of your ID is sufficient for step #2, just make sure it is clear.
  1. You will see a confirmation when items upload successfully. If you do not see your driver’s license photo and instead see a grey box labeled 192×192 you will need to upload a passport-style photo.

See tips below:

✅ Upload ID/proof of residency (see below for specifics)

✅ Sign at the bottom by typing your name and submit

✅ Scroll back up to the payment section and complete your payment. Card is recommended for the quickest processing. Alternatively, you can mail payment with your patient number to: 

Office of Medical Marijuana Use

PO Box 31313

Tampa, FL 33631-3313

COMPLETING THE PAPER APPLICATION

  1. Download and print the required. 
  2. Fill out ALL sections clearly and legibly. Sign and date this last page of the application – DO NOT FORGET THIS STEP or your application will be returned.
  3. Staple your passport photo to the application as indicated. Be careful to not staple through your face or bend the photo.
  4. Mail your application (including photo), proof of residency, and $75 check or money order (payable to the Department of Health) to the OMMU. Write your patient number on the check. 

Office of Medical Marijuana Use

PO Box 31313

Tampa, FL 33631-3313

TROUBLESHOOTING TIPS

  • If you do not receive an approval or rejection within 3 weeks of application call the card processing office at 1-800-808-9580 to check on the status.
  • If you receive an email or mail notification that your photo has been rejected and you think this is incorrect make sure the photo is uploaded to your registry profile.
  • If it’s not, upload it yourself. Then contact the OMMU and ask them what needs to be corrected. Many patients are finding that it has been denied for bending (which is resolved by uploading the photo) or in error.
  • DO NOT FORGET TO SIGN YOUR PAPER APPLICATION. The signature line prints on the second page and is easily overlooked. It’s a common reason why application processing is delayed, so be mindful to get it right the first time.
  • Spend the time that you are waiting to receive your card learning about available products and the purchasing process. Check out our blog for resources. Card Status Updates: 800-808-9580

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